System Admin
Cloud Engineer
Hello, I am Nilesh, IT Professional from London. Specialised
in creating Efficient IT Solutions.
My Professional
Journey
In my 3 years of experience, I've excelled in managing and resolving complex IT issues, ensuring minimal downtime, and enhancing operational efficiency.
Desktop
Admin,London
Currently, I am leading end-user account management and overseeing hardware for 250+ devices, which includes 1st and 2nd line IT support.
ERP Support Analyst (Remote Internship)
Expert Dynamics 365 Specialist: Meticulous Ticket Tracking & Proactive Support Solutions. Ensuring Timely Updates and Effective Communication for Seamless Issue Resolution.
Application Support Engineer
Provided comprehensive technical support for hardware, peripherals, networks, and software to internal and external clients, including printers, scanners, and advanced assistance. Managed daily technical operations, resulting in a 30% increase in desktop satisfaction and a 20% reduction in resolution time.
